About & Contact Us

We are a free, impartial advice service for University of Bristol Students. We specialise in academic advice such as appeals, extenuating circumstances and changing course, but you can talk to us about anything.

Contact Us

There are many ways we offer support:

Online: Fill in our Online Enquiry Form or email us on bristolsu-justask@bristol.ac.uk. We can also arrange Video Calls if suitable.

Phone: 0117 331 8634, if no answer, please leave a message and we will get back to your as soon as possible.

Drop in: We are based on 3rd floor of the Richmond Building on Queens Road in the Student Union Offices.

Make an appointment: Email us at bristolsu-justask@bristol.ac.uk with your availablity. 

Our opening hours 10am - 4pm, Monday - Friday.

The Team


Emma is the newest member of the Just Ask Team, joining in June 2016 as Team Leader. Among other things, Emma is responsible for managing the team, developing the service and building key relationships with Student groups and University Staff.


Nicky is one of the Just Ask Advisers, joining in May 2015. She works on Wednesdays, Thursdays and Fridays.

Nicky can help students with any issues that they might encounter during their time at Bristol University. This includes academic issues such as extenuating circumstances, plagiarism or appeals, or anything else at all.

Picture of Nicky

Will is the longest serving member of the team, joining as an Adviser in 2013. Will works Mondays, Tuesdays, Wednesdays and Thursday mornings.

Among other things, Will helps with extenuating circumstances, appeals, dealing with accusations of plagarism, and working out what to do when personal circumstances start affecting your studies.

Picture of Will

Our Policies