Urgent help

Rape or sexual assault

If you have been pressured or forced to have sex or engage in sexual activity when you don't want to.

Other assault

Have you been physically or verbally assaulted?

Hate crime

Have you been targeted because of your identity or perceived membership of a group?

Feeling ill now

Any health problem worrying you right now?

Mental Health crisis

Feeling desparate, or worried you might harm yourself or someone else?

Other emergency

Fire, gas leak, flood?

 

Sexual Assault - Who to call if you are attacked

These services can help you straight away:

Our page on personal safety discusses other sources of on-going support.

 

Other assault

Our page on personal safety discusses other sources of on-going support.

 

Feeling ill now

  • For immediate, life-threatening emergencies, call 999.
  • If you need medical help fast but it’s not immediately life-threatening, call 111.
  • Emergency Department (ED) at Bristol Royal Infirmary
    • Open 24 hours a day, every day of the year.
    • When you go to the Emergency Department, a doctor or nurse practitioner will assess your condition and decide what action to take.
    • If appropriate following assessment you may be redirected to a general practitioner (situated within the Bristol Royal Infirmary with whom you will have an appointment time) who will manage your care.
    • Suitable for people with life threatening injuries, chest pain, shortness of breath, abdominal pain, fractures.
    • Location: Bristol Royal Infirmary, Upper Maudlin Street, Bristol BS2 8HW

 

Mental Health crisis

If you’re worried about yourself or someone close to you and feel that you need immediate help, the Student Counselling Service has a good list of organisations that can provide immediate support.

 

Other emergency

If anyone’s life is in danger, call 999 immediately.

Security emergency

  • Call Security Services’ 24 hour emergency line: 0117 331 1223 (internal 112233).
  • If an ambulance is needed, ring 999 first and then call Security Services.
  • If you need the police or fire service, call 999.

Accommodation emergencies

Report these immediately

  • Fire Alarm - Activation
  • Fire Alarm - Call Point Break Glass broken
  • Lift entrapment
  • No power to an essential service
  • No power to a whole building
  • Smell of Gas or Gas escape
  • Significant water leak or no water

During office hours please report emergencies to your Accommodation Manager if you’re in halls.