The Best Student Life. Bristol SU

10 Things Every New Student Should Know Before Term Starts

Tuesday 28-06-2016 - 00:00

10 Things Every New Student Should Know Before Term Starts


Q: What is Welcome Week?

A: This week is packed full of events that aim to help you to make friends and familiarise yourself with the university system. It’s an opportunity for you to learn more about how your course will be structured, what societies are on offer, the student services available and about student life in general. Please visit this webpage for details of events that are planned: You may also wish to join the Welcome Week 2016 Facebook group and event to learn of further details and to interact with other new students. Event page: Group page:



Q: How will I access my timetable?

A: Once you have registered as a student of the University of Bristol and been given your online credentials, you should be able to access your timetable via the MyBristol webpage. You are able to sign in using this link. Your timetable should be available at least one week before teaching begins. If you are having difficulties accessing your timetable please contact your school office or the IT service desk (contact details listed below).


Q: Where can I get help with registration/enrolment issues?

A: If you are having difficulties with online registration, first visit this webpage to see if a solution is available. If the problem persists, contact your faculty office. The details of which will be available online.


Q: How do I find my way around campus and the city without getting lost?

A: There are printable maps of campus and the city which are available at this webpage. Also, Google Maps is a very useful tool in getting to know both the campus and the city. There are self guided walking tours of campus which are available, have a look at this page for more details: We would also recommend the Bristol Free Walking Tours if you would like an interesting tour round the city that doesn’t eat into your wallet. Find the detail of this walking tour at:  When meeting in a specific location, always make a note of the address and the room number. You should be able to find all buildings on campus when consulting any campus or Google map. If you have difficulty finding the a specific room, do not hesitate to contact the reception of the building for directions.


Q: Where do I get my student ID card?

A: After registering online as a student and submitting a suitable photo for your Ucard, your card will be available for collection from the Card Services unit located at Royal Fort Lodge, Tyndall Avenue, BS8 1UH (open Monday to Friday, 8.00 am to 4.00 pm).  You will need to bring with you your Certificate of Registration, stamped by your Faculty or School office,  as evidence that you have completed all the registration processes.


Q: What if I have financial problems?

A: If you have any financial difficulties please contact Just Ask for support and advice (contact details below). There are a number of available services within the university which may be able to help your financial issues. This webpage provides more detail on the methods of support on offer.


Q: What if I have academic issues?

A: If you have any academic issues please visit Bristol University’s Academic Support webpage. The site outlines the range of support that is offered. Queries related to your studies are initially best directed at your school office. You may wish to speak to your personal tutor, to visit Peer Assisted Learning services or arrange with your school to take further action.


Q: Can I have a part-time job?

A: Yes, you can. The Bristol SU offers many student jobs in industries such as retail, events and marketing. Please visit our site to learn of some of our current opportunities. Bristol University’s Career Service can help you find the perfect part-time job for your needs. However, the university recommends that a full-time student undertakes no more than 15 hours per week of work during term time. You can schedule appointments to discuss your CV, cover letter or application. There are also career events, information sessions and skills sessions running throughout the whole year. Do make sure you take advantage of these services whilst you’re here, you won’t regret it when graduation approaches. The Career Service’s details are listed below.



Q: What if I have mental health issues?

A: If you are suffering from mental health issues of any kind please contact Bristol Student Health Centre, or alternatively you may wish to contact Bristol Student Counselling Services (contact details for both are listed below). Both services are able to offer a range of support.


Q: What clubs and societies are there?

A: There are over 330 societies, clubs and sports on offer here at the University of Bristol. For a full list please visit: If you are interested in trying something new but are not certain of whether a particular society is for you, be sure to attend some of the society taster sessions on offer during Welcome Week.





Bristol Academic Support



Bristol SU Just Ask

Address: 3rd Floor, Richmond Building, Queens Rd, Bristol, BS8 1LN


Number: 0117 331 8634



Bristol University Student Services



Card Services Unit

Address: Royal Fort Lodge, Tyndall Avenue, BS8 1UH.


Careers Service

Address: Careers Service, 5 Tyndall Avenue, Bristol, BS8 1UD


Number: 0117 928 8221



Disability Services

Address: Lower Ground Floor (LGF), Hampton House, Cotham Hill, Bristol, BS6 6JS.


Number: 0117 331 0444



Maps and Travel Information



Multifaith Chaplaincy

Address: 1 Woodland Road, Bristol, BS8 1TB


Number: 0117 954 6600



Student Counselling

Address: 3rd Floor, Hampton House, St. Michael's Hill, Cotham, Bristol, BS6 6AU


Number: 0117 954 6655


Students’ Health Centre

Address: Ground Floor, Hampton House, St. Michaels Hill, Cotham, Bristol, BS6 6AU


Number: 0117 330 2720



Student IT Services

Address: 5 Tyndall Avenue, Bristol, BS8 1UD


Number: 0117 928 7870



Student Nightline

Nightline available between 8pm and 8am during term time on 01179 266 266.


Vulnerable Student Support Services


Number: 0117 331 0419



Welcome Week


Facebook group:

Facebook event:



Related Tags :

city, faqs, freshers, issues, Tours, university, welcome week,

More Bristol SU Articles

More Articles...