The Anson Rooms is a fully accessible venue. The main entrance on Queen’s Road is accessed through a lower ground floor lobby and then up a staircase of twelve steps, or via a platform lift onto the ground floor foyer. Alternatively, there is level access to the ground floor foyer running along the front of the building from a path just inside Gordon Road. From the ground floor foyer, access to the Anson Rooms, Winston Theatre and Pegg Theatre is via the main spiral staircase or the lift in the lobby. There are accessible WCs with local alarms in the first-floor foyer area, located within the main public toilets outside of the Anson Rooms. We welcome you to contact us on 0117 331 8647 or email firstname.lastname@example.org to discuss further options for access.
We welcome customers with access requirements at all shows in the Anson Rooms, Winston Theatre and Pegg Theatre. If you have access requirements you are advised to buy a ticket for the show, then fill out the below form and we will work hard to ensure we can accommodate your requirements. Please note that this form is to be filled out by anyone who may need reasonable adjustment in order to best enjoy a show or anyone with temporary access requirements such as a broken bone or pregnancy.
The Anson Rooms has an infrared hearing loop and personal induction loop active at all events in the main Anson Rooms, Winston Theatre and Pegg Theatre. We are currently able to offer up to five customers a hearing pack for the IR loop and up to three customers a hearing pack for the PI loop. If you would like to utilise this provision, please fill out the accessibility form. This is provided free of charge, however a damage contract and identification deposit will be requested on the night.
Customers who would be unable to attend a show without assistance are entitled to a free ticker for their registered carer. If you require a carer ticket, please fill out the accessibility form to notify us of this. Carer tickets can be collected from the Box Office before the show.
Customers are strongly encouraged to disclose any disability that could result in additional support being required during an emergency prior to accessing the building. If you require assistance from our staff with evacuation, navigation of the venue or pre-ordered refreshments, please make this known by filling out the accessibility form.
Guide/ assistance dogs are welcome in all our venues. We advise customers who require the assistance of a dog to inform us of this by filling out the accessibility form.
Please note that many of our shows contain loud noises, flashing imagery, strobe lighting and artificial smoke or haze. If you would like more information about the production of a specific show, please email email@example.com.
We operate an early entry scheme for all customers who have access needs that require it. If you feel you are entitled to and would benefit from this service, please fill out the accessibility form to let us know. On the day of the show, please report to the box office 10 to 15 minutes prior to the advertised door time and security will ensure that you are given priority access to the venue.