The Anson Rooms is fully accessible venue. The main entrance on Queen’s Road is accessed through a lower ground floor lobby and then up a staircase of twelve steps, or via a platform lift onto the ground floor foyer. Alternatively, there is level access to the ground floor foyer running along the front of the building from a path just inside Gordon Road. From the ground floor foyer, access to the Anson Rooms, Winston Theatre and Pegg Theatre is via the main spiral staircase or the lift in the lobby. There are accessible WCs with local alarms in the first-floor foyer area, located within the main public toilets outside of the Anson Rooms. We welcome you to contact us on 0117 331 8647 or email email@example.com to discuss further options for access.
We welcome deaf and disabled customers at all shows at the Anson Rooms. These customers are advised to buy tickets for the show and then please contact us on firstname.lastname@example.org a minimum of 72 hours in advance of the show, detailing any access requirements. We can allocate space on a disabled viewing platform for shows in the Anson Rooms. There is space on either the front or back row of the Winston Theatre for a wheelchair and we can reserve seats or space for a wheelchair in the Pegg Theatre for customers with access requirements.
The Anson Rooms has an infrared hearing loop and personal induction loop active at all events in the main Anson Rooms, Winston Theatre and Pegg Theatre. We are currently able to offer up to five customers a hearing pack for the IR loop and up to three customers a hearing pack for the PI loop. If you would like to utilise this provision, please email email@example.com a minimum of 48 hours in advance of the show. This is provided free of charge, however a damage contract and identification deposit will be requested.
Deaf and disabled customers who would be unable to attend a show without assistance are entitled to a free ticket for their registered carer. If you require a carer, please provide their name and email address when contacting us. Carer tickets can be collected from the Box Office on the evening of the show.
Customers are strongly encouraged to disclose any disability that could result in additional support being required during an emergency prior to accessing the building. If you require assistance from our staff with evacuation, navigation of the venue or pre-ordered refreshments, please make this known to the ticket staff on entry to the venue.
Guide/ assistance dogs are welcome in all our venues. We advise customers who require the assistance of a dog to inform us of this by contacting firstname.lastname@example.org, a minimum of 72 hours in advance of the show.
Please note that many of our shows contain loud noises, flashing imagery, strobe lighting and artificial smoke or haze. If you would like more information about the production of a specific show, please email email@example.com.
We operate an early entry scheme for all deaf and disabled customers. Please report to the box office 10 to 15 minutes prior to the advertised door time and security will ensure that you are given priority access to the venue. If you have any queries regarding this service, please do not hesitate to contact us on firstname.lastname@example.org and one of our team will be happy to assist you.