The main entrance on Queen’s Road is accessed through a lower ground floor lobby and then up a staircase of twelve steps or via a platform lift into the ground floor foyer. Alternatively, there is level access to the ground floor foyer running along the front of the building from a path just inside Gordon Road. From here, access to the Anson Rooms is via the stairs or the lift in the lobby. There are accessible WCs with local alarms in the first floor foyer area, outside of the Anson Rooms. These are located within the main public toilets.
Many of our shows contain loud noises, flashing imagery, strobe lighting and artificial smoke or haze within the production. If this is likely to cause distress or harm, we recommend that you do not attend the show. If you would like more information about the production of a specific show, please email firstname.lastname@example.org.
The Anson Rooms welcomes assistance dogs but would like to remind customers that flashing lighting and loud music may be distressing for the dog. We are also happy to provide an additional complimentary ticket for up to one registered carer. If you have mobility restrictions or require space for a wheelchair within a live event we are able to set up a wheelchair platform with better line of sight to the stage. If you would like to request this service please email email@example.com a minimum of 72 hours in advance of the event. Building users are strongly encouraged to disclose any disability that could result in additional support being required during an emergency situation prior to accessing the building. If you require assistance from our staff with evacuation, navigation of the venue or pre-ordered refreshments, please make this known to the ticket staff on entry to the venue. The Anson Rooms has an infrared hearing loop and personal induction loop active on all events. We are currently able to offer up to five customers a hearing pack for the IR loop and up to three customers a hearing pack for the PI loop. If you would like to utilise this provision, please email firstname.lastname@example.org a minimum of 48 hours in advance of the show. This is provided free of charge, however a damage contract and identification deposit will be requested.