The Best Student Life. Bristol SU

Accessibility Statement

Bristol SU is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Bristol SU takes the following measures to ensure accessibility of its website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Bristol SU website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some additional actions to improve the accessibility of the media on our site. All video content is responsive, focused video doesn't autoplay and all video contains transcribed subtitles.

Feedback

We welcome your feedback on the accessibility of the Bristol SU website. Please let us know if you encounter accessibility barriers on the site:

We try to respond to feedback within .

Compatibility with browsers and assistive technology

The Bristol SU website is designed to be compatible with the following assistive technologies:

It is not compatible with:

  • Browsers older than 3 years
  • Mobile operating systems older than 5 years

Technical specifications

Accessibility of the Bristol SU website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Bristol SU website:

  1. 'Skip to content' links: Not all pages provide a way to skip to the main content of the page. This is a useful feature for users who use accessibility tools that take them through content sequentially and allows them to skip elements that are present on every page; for example, navigation elements and social media logos. because We don't have a way to systematically add this link to pages, and the time to implement this site wide is unsustainable.. We're working with the provider of our web platform to automate this process.. Please contact bristolsu-marketing@bristol.ac.uk if this feature is causing you issues..

Assessment approach

Bristol SU assessed the accessibility of  its website by the following approaches:

  • Self-evaluation
  • Content regularly reviewed by Silktide, a web content and accessibility improvement tool.

Evaluation report

An accessibility evaluation report for Bristol SU Website is available by clicking this link.

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days.

If you aren't satisfied with our response you can submit further feedback or a formal complaint using our complaints procedure located at https://www.bristolsu.org.uk/contact/feedback.

If you can't access that page please contact bristolsu-complaints@bristol.ac.uk.


This statement was last updated on 15 March 2021