The Best Student Life. Bristol SU
Back

Dementia Directory Volunteer

Details Hide[-]

How long and how often:

Once per week (Monday –Friday), between three to five hours, on an on-going basis, ideally to commit for a minimum of three months.

Minimum age:

16

Location:

Bristol Office, Verona House, Fishponds

Why we need you:

We are looking for a volunteer to help with our Dementia Directory. The directory is our comprehensive, easy to use online support services directory for anyone affected by dementia in England, Wales and Northern Ireland. 

What's in it for you:

You will be able to use and build on your existing skills and experience. You’ll become familiar with our Customer Relationship Management database (Salesforce) and being involved in the voluntary sector. Your support will help the Society meet its aim of giving people affected by dementia greater choice and control.

 

The role will suit you if:

  • Are comfortable with the basics of MS Office and the internet
  • Willing to learn to use our Customer Management database (Salesforce)
  • Are detail oriented and enjoy researching and gathering information online
  • Have good written and verbal communication skills

 

The impact you'll make:

By helping us keep the directory up to date, you will help connect people affected by dementia to support services that will enable them to live well. 

 

What's involved:

  • Making first contact with service providers by phone/email to assess if a service is appropriate for the directory and/or our internal database

  • Researching services that are appropriate for the directory or organisations that could promote the directory.

  • Making follow up phone calls/emails to service providers

  • Collating survey responses carried out once per year

  • Assisting with usability testing to help ensure that our services are user friendly

 

Learning and development:

You will receive training on our Customer Relationship Management database (Salesforce) and data protection. You will also be provided with opportunities to build upon your MS Office, customer support and information research skills.

 

What can you expect from us:

You will be supported by the Dementia Directory Officer. You will also receive on going one-to-one support. Agreed out-of-pocket expenses will be reimbursed, such as travel.

We ask require two references for the successful candidate for this role.

How to apply:

Register your details and send your completed Volunteer Registration Form to Thomas Robertson (Volunteering Officer) at volsbristolglosandsouthglos@alzheimers.org.uk or post to
 Alzheimer’s Society, Suite A, Verona House, Filwood Road, Fishponds, Bristol BS16 3RY

Additional information Hide[-]

Required Role

Dementia Directory Volunteer

Key responsibilities

What's involved: •Making first contact with service providers by phone/email to assess if a service is appropriate for the directory and/or our internal database •Researching services that are appropriate for the directory or organisations that could promote the directory. •Making follow up phone calls/emails to service providers •Collating survey responses carried out once per year •Assisting with usability testing to help ensure that our services are user friendly The role will suit you if: •Are comfortable with the basics of MS Office and the internet •Willing to learn to use our Customer Management database (Salesforce) •Are detail oriented and enjoy researching and gathering information online •Have good written and verbal communication skills

Desirable Skills

  • Administration and Clerical
  • Communication
  • Interpersonal
  • IT, Computers and Web Skills
  • Non-discriminatory
  • Non-judgemental
  • Numeracy
  • Office IT (Word, Excel etc)
  • Team Work
  • Telephone
  • Time Management

Skill to gain

  • Administration and Clerical
  • Communication
  • Interpersonal
  • IT, Computers and Web Skills
  • Non-discriminatory
  • Non-judgemental
  • Numeracy
  • Office IT (Word, Excel etc)
  • Team Work
  • Telephone
  • Time Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 17-06-2019

Start Time: 09:00 AM

End Time: 01:00 PM

  1.  
  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  1. MORNING
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  1. AFTERNOON
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  1. EVENING
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday

Location

Fishponds, Bristol BS16 5BP, UK
APPLY FOR THIS OPPORTUNITY Back

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up