The Best Student Life. Bristol SU

Retail support volunteer

Details Hide[-]

By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT.

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. At Slimbridge Wetland Centre visitors can explore unique wetland habitats and the amazing array of birds, mammals and amphibians who inhabit them. Our volunteers help to welcome and inspire visitors, and look after our unique habitats and heritage.

This role will suit you if you:
 Have an enthusiastic and friendly manner
 Have an eye for detail and creativity
 Excellent verbal communication skills
 A confident attitude and/or experience in face-to-face contact with the public
 Commitment to excellent customer service
 Are happy using a computer and/or till
 Like working in a busy environment
 An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)

How will you benefit?
 Volunteer in an inspiring environment and get closer to nature
 Become part of a friendly and dedicated team
 Great way to learn new skills
 Make a real contribution to the conservation work of WWT
 Free entry to all WWT wetland centres throughout the UK on presentation of your WWT name badge
 WWT uniform provided
 Induction and training provided
 Meet like-minded people
 Discount in WWT shops and cafes
 WWT uniform provided
 Travel expenses available to those in full-time education or who are currently unemployed (speak to your volunteer manager for more information on this scheme)

New for 2021: If you’re in full-time education, or are currently unemployed, we can help with your travel costs to and from the centre. Please speak to your volunteer manager for more information on this scheme. Unfortunately we are not in a position to reimburse expenses incurred in travelling to and from the centre for anyone not meeting either of these criteria but any pre-agreed expenses incurred in the course of your duties will be reimbursed.

Full details of this role and an online application form can be found at If you have any problems locating the information or filling out the application form please email

Additional information Hide[-]

Required Role

Retail support volunteer

Key responsibilities

 Help provide a warm, friendly welcome to all visitors, answering queries about Slimbridge Wetland Centre, WWT and retail products.  Assist with receiving deliveries, merchandising and displays, and keeping the shop floor clean and tidy to best present products and ranges.  Help customers select the right binoculars and telescopes, providing product knowledge and opportunities to test out products on site (specialist training will be provided).  Assist customers with purchases from the gallery, collecting and wrapping items and processing sales paperwork.  Process sales and take customer payments through the till.  Promote the benefits of WWT membership and sign-up new members using the computer system.

Mandatory SkillsHide[-]

  • Creative and design
  • IT, Computers and Web Skills
  • Positive attitude

Desirable Skills

  • Administration and Clerical
  • Communication
  • Interpersonal
  • Numeracy
  • Sales
  • Team Work

Skill to gain

  • Administration and Clerical
  • Communication
  • Confidence
  • Interpersonal
  • IT, Computers and Web Skills

When can you do this role/Calendar

Minimum commitment level: Twice a month

Start Date: 01-05-2021

Start Time: 09:30 AM

End Time: 04:30 PM

  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday


Gloucester GL2 7BT, UK

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up