Deafblind UK members have combined sight and hearing loss and many live alone with few family and friends around them.

Keeping in regular contact with our members to check on their wellbeing is one of our key services.

We like to ensure that our members are receiving the best support possible from us; we do this by staying in touch with wellbeing calls, establishing how they are and going into general conversation. By asking how someone is, this may lead you to understand that they are lonely, depressed, needing some help in using technology etc -  all areas where Deafblind UK can then follow up with support or it may be that they are absolutely fine and just happy to receive the phone call!

Something as simple as phone call could brighten up our members’ week!

You don’t need to be local to the member and you don’t need experience to become one of our Wellbeing Callers. The majority of our members communicate with clear speech so no specialised skills or knowledge is required. You just need to be comfortable talking over the phone, engaging, able to instigate conversations and commit to a regular weekly time slot to make calls to our members. We provide full training and ongoing support as part of your onboarding and the opportunity to join our growing team of amazing volunteers.