The Best Student Life. Bristol SU

Telephone Wellbeing Volunteer

Details Hide[-]

Deafblind UK members have combined sight and hearing loss and many live alone with few family and friends around them.

Keeping in regular contact with our members to check on their wellbeing is one of our key services.

We like to ensure that our members are receiving the best support possible from us; we do this by staying in touch with wellbeing calls, establishing how they are and going into general conversation. By asking how someone is, this may lead you to understand that they are lonely, depressed, needing some help in using technology etc -  all areas where Deafblind UK can then follow up with support or it may be that they are absolutely fine and just happy to receive the phone call!

Something as simple as phone call could brighten up our members’ week!

You don’t need to be local to the member and you don’t need experience to become one of our Wellbeing Callers. The majority of our members communicate with clear speech so no specialised skills or knowledge is required. You just need to be comfortable talking over the phone, engaging, able to instigate conversations and commit to a regular weekly time slot to make calls to our members. We provide full training and ongoing support as part of your onboarding and the opportunity to join our growing team of amazing volunteers.

Additional information Hide[-]

Required Role

Telephone Wellbeing Volunteer

Key responsibilities

A Wellbeing Volunteer undertakes weekly calls to a range of members to check on their wellbeing. Offering support, advice, guidance and information over the telephone where needed. What’s involved? -Contacting members to see how they are, check on their wellbeing and if they require any further support from us -Providing emotional support to members -Contacting members on their birthday This role ideally requires a commitment of 2 hours a week at a set time and is based from home.

Mandatory SkillsHide[-]

  • Communication
  • Interpersonal
  • Listening
  • Non-discriminatory
  • Non-judgemental
  • Positive attitude
  • Telephone
  • Time Management
  • Self Management

Desirable Skills

  • Administration and Clerical
  • Confidence
  • IT, Computers and Web Skills
  • Mentoring and counselling
  • Planning and organising
  • Public Speaking

Skill to gain

  • Administration and Clerical
  • Communication
  • Confidence
  • Initiative
  • Interpersonal
  • IT, Computers and Web Skills
  • Listening
  • Mentoring and counselling
  • Non-discriminatory
  • Non-judgemental
  • Office IT (Word, Excel etc)
  • Planning and organising
  • Positive attitude
  • Practical
  • Problem solving
  • Telephone
  • Time Management
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 12-01-2021

  1.  
  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  1. MORNING
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  1. AFTERNOON
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  1. EVENING
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday
APPLY FOR THIS OPPORTUNITY Back

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up