Last reviewed 14 March 2023

Accessibility Statement for Bristol SU Website

This is an accessibility statement from Bristol SU.

Measures to support accessibility

Bristol SU takes the following measures to ensure accessibility of Bristol SU Website:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Bristol SU Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

ReciteMe assistive toolbar which includes: screen reader, translation, change the site's look and feel (colour scheme, text, font style, size, colour, and spacing) and reading aids (ruler, screen mask, magnifier, margins, and a dictionary)

Feedback

We welcome your feedback on the accessibility of Bristol SU Website. Please let us know if you encounter accessibility barriers on Bristol SU Website:

• Phone: 0117 331 8600
• E-mail: bristolsu@bristol.ac.uk
• Visitor Address: The Richmond Building, Queens Road, Bristol, BS8 1LN
• Postal Address: The Richmond Building, Queens Road, Bristol, BS8 1LN
• Facebook, Instagram and Twitter: @Bristol_SU

We try to respond to feedback within 3-5 business days.

Compatibility with browsers and assistive technology

Bristol SU Website is designed to be compatible with the following assistive technologies:

• modern browsers and operating systems

Bristol SU Website is not compatible with:

• browsers older than 3 major versions
• older browsers such as Internet Explorer

Technical specifications

Accessibility of Bristol SU Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Bristol SU Website , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Bristol SU Website:

1. Alternate text and ARIA tags: Some images and links on our site do not contain alternate text or ARIA tags because We cannot ensure the quality of content uploaded by students to some sections of our website. We are continually improving the training staff and students receive to create accessible web content. Image and link tagging is an area of focus where we expect the quality of site content to improve rapidly over time. Please contact us if you encounter any issues.

Assessment approach

Bristol SU assessed the accessibility of Bristol SU Website by the following approaches:

• Self-evaluation
• External evaluation
• Content regularly reviewed by Silktide, a web content and accessibility improvement tool

Evaluation report

An evaluation report for Bristol SU Website is available at: https://app.silktide.com/6026/reports/1/accessibility-actions-screen?tags=WCAG2-A&token=c0385bcbd6833b1d424ce9f6db67d4f9.

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days.

If you aren't satisfied with our response you can submit further feedback or a formal complaint using our complaints procedure located at www.bristolsu.org.uk/meet-the-su/feedback-and-complaints.

If you can't access that page please contact bristolsu-complaints@bristol.ac.uk.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Bristol SU
Andrew Page
Digital Services Manager