To start a new case with us you need to submit an enquiry form so that we have the necessary details to set it up correctly.
We don't have a phone number and our main SU Student Services team can't give academic advice or provide updates on your case, so please use this form or respond to a previous email from us if you need support.
We're not currently able to offer meetings due to the volume of students we are supporting - this is so that we can offer fair and equal advice to everyone. The exception to this is if you are invited to attend a University panel or investigation meeting. The best way to contact us is via our enquiry form. We will do our best to accomodate access needs, so please complete that section of the enquiry form if it applies to you.
James - Head of Advice and Advocacy
Enjoys drinking coffee and singing with his kids in the car. He dislikes the rain and quiche.
Sarah - Academic Advice Manager
Likes strong coffee and sour sweets. Dislikes suggestions that she has too many plants.
Sara - Advice & Support Coordinator
Likes travelling and live music. Doesn’t like birds, especially low flying ones.
Contact us: Use our enquiry form
For more information about our service, please see the documents below: