The Best Student Life. Bristol SU

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The Just Ask Advice Team is here to inform, advise and guide students on how to get the best outcome from University policies, processes and procedures.  Just Ask offers expert guidance and support with University processes such as academic appeals, extenuating circumstances, plagiarism, complaints and changing course.

We offer support to students facing fitness to study, fitness to practise or disciplinary issues. We can talk through any issue relating to your studies. If you need specialist support with other matters such as mental health, accommodation, financial issues or visas we can refer you to other appropriate services.

Our service is free, confidential and impartial.

Please use the enquiry form below to get in touch with us

After you submit the form, we will respond to your enquiry within 3 working days. We are open between 10am and 4pm on weekdays.


Alternatively you can phone us on: 0117 331 8634. If there is no answer, please leave a message and we will get back to you as soon as possible. We can arrange video calls if required.

We are based on 3rd floor of the Richmond Building on Queens Road in the main Bristol SU offices. However we are a small team so it's best to contact us to arrange an appointment in advance if possible.

Make an appointment: Use the enquiry form above or email us directly on with your availablity. 

Just Ask holds the Advice Quality Standard, which provides you with assurance that we have met certain criteria that demonstrate a commitment to quality.