The Just Ask Advice Team is here to inform, advise and guide students on how to get the best outcome from University policies, processes and procedures.
Just Ask can provide guidance and support on University policies and procedures such as academic appeals, extenuating circumstances, exam and assessment issues, plagiarism, complaints, support/fitness to study, fitness to practise and many others.
We've also put together a guide to the academic mitigations announced by the University of Bristol on 15 January 2021, and advice on how you can access them.
If you need specialist support with other matters such as mental health, accommodation, financial issues or visas we can refer you to other appropriate services.
Our service is free, confidential and impartial.
The Just Ask team are working from home. If you want to contact us we would suggest that you use the online form below or send us an email. If you need to contact us by phone please leave a message explaining the situation and include your email address so we can get back to you.
Please use the enquiry form below to get in touch with us.
Alternatively you can phone us on: 0117 331 8634.
Or email us directly on: bristolsu-justask@bristol.ac.uk.
Just Ask holds the Advice Quality Standard, which provides you with assurance that we have met certain criteria that demonstrate a commitment to quality.
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