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Sales Floor Volunteer

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What’s a Smile, Serve and Ker-ching Volunteer? 

Would you enjoy being the friendly face of your local Tenovus shop and interacting with our customers in the shop and at the till?  

 

 What’s involved? 

  • Being welcoming and appreciative of all customers whether browsing or purchasing 
  • Operating a till and taking payments and donations 
  • Explaining Gift aid and how it works 
  • Working on your own initiative as well as being part of a small team 

 

What’s in it for you? 

  • An opportunity to welcome, chat and interact with our customers  
  • The satisfaction of making a sale which directly benefits our cause 
  • A chance to learn how to operate a POS till 

 

Additional Benefits 

  • You’ll feel our appreciation from Day One for being a part of our organisation and making a difference in people’s lives 
  • A personalised induction to your shop 
  • The opportunity to work within a small knit team with like-minded people to bring new ideas to the shop, meet new people, apply for internal vacancies, learn new skills or refresh old ones and enhance your CV, gain confidence and self esteem 
  •  Reasonable expenses will be reimbursed in line with Tenovus Cancer Care policy 
  • Paid lunch for working beyond 4 hours in line with our expenses policy 
  • 20% off preloved goods in the shop you work in  
  • Free beverages and biscuits 
  • Access to training opportunities  
  • A supportive and friendly environment where you can have fun, enjoy yourself and feel good knowing you are helping others 
  • In addition, the volunteering team can direct you to other groups you may like to get involved with, including our Friends of Tenovus Cancer Care fundraising groups and our Sing with Us choirs. 

 

 

Who would it suit? 

Someone looking to build their communication skills or a naturally chatty person who enjoys the buzz from interacting with customers and taking sales which directly help our cause. 

  

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Where will I be based?

In your local Tenovus Cancer Care shop. You can do this opportunity at any of the following Bristol locations:

  • Bedminster, 258 North Street, BS3 1JA

  • Broadmead, 7 St James Barton, BS1 3LT

  • Bishopston, 181 Gloucester Road, BS7 8BG

How do I apply?

If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on 029 2076 8323 or e-mail volunteer@tenovuscancercare.org.uk for more information. To apply directly please visit our website.

Additional information Hide[-]

Required Role

Sales Floor Volunteer

Key responsibilities

Speaking with customers, making them welcome and answering questions Serving customers at the till Accepting donations from the public Putting goods on display in the shop Maintaining high levels of shop standards, presentation and cleanliness Generating add-on sales and Gift Aid conversion through high levels of customer service Completing Gift Aid shop paperwork Supporting the Shop Manager in carrying out shop security procedures Promoting awareness of the charity and the services that we provide

Mandatory SkillsHide[-]

  • Communication
  • Non-discriminatory
  • Non-judgemental
  • Presentation
  • Telephone

Desirable Skills

  • Confidence
  • Creative and design
  • Interpersonal
  • Listening
  • Positive attitude
  • Practical
  • Reviewing and evaluation
  • Sales
  • Team Work
  • Time Management
  • Self Management

Skill to gain

  • Communication
  • Confidence
  • Creative and design
  • Initiative
  • Interpersonal
  • Listening
  • Planning and organising
  • Reviewing and evaluation
  • Sales
  • Time Management
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 26-08-2022

  1.  
  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  1. MORNING
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  1. AFTERNOON
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  1. EVENING
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday

Location

BS7 8BG, BS5 6HX, BS3 1JA
APPLY FOR THIS OPPORTUNITY Back

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up